Join Our Team

Reporting to the Head of Marketing, you will develop campaigns that generate qualified opportunities, funded deals and measurable income.

You will shape the campaign strategy, identify the most valuable customer audiences and direct our Content, Website, Paid Media and Social Media specialists to deliver it. You will also play a central role in maximising the value of our automotive partnerships, dealerships, events and brand ambassadors.

This role sits alongside the Commercial Finance Campaign Manager, with both roles working collaboratively to share insight, coordinate activity and identify cross-sell opportunities.

Strategic Priorities

The role will initially focus on:

• Increasing qualified Motor Finance leads, opportunities and funded income.
• Building stronger campaigns around priority vehicle segments and customer profiles.
• Increasing the measurable contribution of automotive partnerships, ambassadors and specialist communities.
• Generating more repeat-finance and refinance opportunities from existing customers.
• Identifying and converting opportunities to cross-sell customers into Charles & Dean’s Commercial Finance division.

Key Responsibilities

• Own and deliver the motor finance campaign strategy.
• Develop campaigns around clearly defined ideal customer profiles.
  Work with RevOps to obtain the segmentation, attribution and reporting required.
• Take accountability for marketing-generated pipeline, funded deals, income and return on investment.
• Identify the audiences, vehicle segments and customer needs with the greatest commercial potential.
• Brief and direct Content, Website, Paid Media and Social Media specialists.
• Develop campaigns across customer acquisition, repeat finance and refinance opportunities.
• Maximise relationships with automotive platforms, dealerships, car clubs, events and specialist communities.
• Build structured campaigns around Charles & Dean’s brand ambassadors.
• Ensure partnerships and ambassadors contribute to measurable brand and commercial outcomes.
• Work closely with the Motor Finance team to understand customer demand, lender appetite and the most fundable enquiries.
• Collaborate with the Commercial Finance Campaign Manager to identify opportunities across both customer bases.
• Monitor performance and adjust, stop or scale activity based on funded outcomes and commercial return.
• Ensure campaigns and partner communications meet FCA, GDPR and financial promotion requirements.

Measures of Success

Success will primarily be measured through:

• Marketing-attributed motor finance income.
• Qualified opportunities and funded deals.
• Return on marketing investment.
• Enquiry-to-funded conversion.
• Income generated through partnerships and brand ambassadors.
• Repeat-finance and customer lifetime value.
• Cross-sell income across Motor and Commercial Finance.
• Campaign delivery and performance against agreed targets.

About You

You will be a commercially minded marketer with a strong understanding of motor finance and the automotive market. You will be confident setting strategy, leading campaigns and directing specialist delivery teams.

You will have:

• Proven experience developing and delivering commercially focused marketing campaigns.
• A strong interest in the automotive sector, with the ability to turn market trends, customer insight and industry developments into commercially effective campaigns, alongside the curiosity to build a strong understanding of motor finance products and customer journeys.
• Experience connecting marketing activity to pipeline, funded business and income.
• Strong commercial judgement and analytical ability.
• Confidence working with sales, partners and senior stakeholders.
• The ability to turn complex finance products into clear customer propositions.
• Experience working in financial services, automotive or another regulated sector.
• Strong communication, organisation and campaign leadership skills.

Experience within prestige, performance, supercar, classic or specialist vehicle finance would be particularly valuable.

Marketing Skills & Tools

You will have practical experience across:

• Campaign strategy and planning — developing commercially focused, multi-channel campaigns from initial opportunity through to delivery, measurement and optimisation.
• B2B demand generation — creating campaigns that generate qualified enquiries, sales opportunities, funded deals and measurable income.
• Audience segmentation and targeting — using customer data, business characteristics, funding requirements and ideal customer profiles to identify commercially valuable audiences.
• HubSpot — using CRM, lists, campaigns, email marketing, reporting and automation tools to support lead generation, nurture, re-engagement and cross-sell activity.
• Marketing automation — planning automated customer journeys across acquisition, repeat funding, refinance, re-engagement and database cross-sell campaigns.
• Database marketing — identifying opportunities to generate additional income from existing customers, previous applicants and prospect databases.
• Performance analysis — interpreting campaign, funnel and conversion data to understand what is working and make commercially informed decisions.
• Campaign reporting and attribution — connecting marketing activity to qualified opportunities, funded deals, income and return on investment.
• Content and creative briefing — producing clear briefs for Content, Design, Website, Paid Media and Social Media specialists.
• Digital marketing channels — a strong working knowledge of paid media, email marketing, social media, content marketing, landing pages and conversion optimisation.
• Proposition development — turning complex finance products, lender appetite and customer needs into clear and commercially relevant campaigns.
• AI creative and efficiency tools — confidently using AI tools to support research, campaign planning, audience insight, content development, creative ideation, reporting and workflow efficiency.
• Testing and optimisation — using structured testing to improve audiences, propositions, creative, customer journeys and campaign performance.
• Compliance awareness — understanding how FCA financial promotion requirements, GDPR and customer consent apply to marketing campaigns.

Role Positioning

The Motor Finance Campaign Manager owns the strategy and commercial performance of Charles & Dean’s motor finance marketing activity.

You will determine where the strongest opportunities exist, set the campaign direction and lead the wider Marketing team in delivering it. Success will ultimately be judged by sustainable motor finance income, customer lifetime value and the commercial contribution of our partnerships and brand ambassadors.

This is a hands-on role with a particular focus on email marketing, organic social media and graphic design, alongside delivering wider content and campaign activity across the business.

You’ll work from clear briefs to create high-quality, engaging content across multiple channels, taking work from initial brief through to publication and ensuring it is accurate, on-brand and delivered to deadline.

We’re looking for someone with solid experience working within a professional marketing environment who is comfortable producing content themselves and can demonstrate the quality of their previous work.

Role Priorities

The role will initially focus on:

• Creating high-quality content across email, social media and wider marketing campaigns.
• Supporting the delivery of regular email campaigns and customer communications.
• Producing engaging and consistent organic social content.
• Creating branded graphics and creative assets across digital and offline channels.
• Supporting customer stories, case studies and wider content activity.
• Maintaining a consistently high standard of copy, design and brand presentation.

Key Responsibilities

• Create, build, test and schedule email marketing campaigns.
• Write engaging copy for email, social media, blogs and wider campaign activity.
• Create branded graphics and marketing assets using Canva, Adobe Creative Suite or similar.
• Create and publish organic social media content across Charles & Dean’s channels.
• Produce content and creative assets from supplied marketing briefs.
• Support the creation of customer case studies, testimonials and campaign content.
• Adapt content and creative for different channels and audiences.
• Coordinate with colleagues across the business to obtain information, imagery and supporting content.
• Proofread and quality-check content before publication.
• Maintain consistency with Charles & Dean’s brand guidelines.
• Support wider marketing activity and campaigns where required.
• Ensure marketing communications meet relevant FCA, GDPR and financial promotion requirements.

Measures of Success

Success will primarily be measured through:

• Quality and consistency of content produced.
• Delivery of agreed content and marketing activity to deadline.
• Accuracy and attention to detail.
• Quality of email, social and creative output.
• Engagement with email and organic social content.
• Consistent application of the Charles & Dean brand.
• Contribution to the successful delivery of wider marketing campaigns.

About You

You’ll be a creative, organised and capable marketer who enjoys producing content and seeing your work go live.

You’ll have hands-on experience within an in-house marketing team or agency environment, with demonstrable experience producing content across email marketing, organic social media and graphic design.

You will have:

• A minimum of two years’ relevant marketing experience within an in-house marketing team or marketing agency.
• Demonstrable examples of email, social and design work you have personally produced.
• Hands-on experience creating and delivering email marketing campaigns.
• Experience creating content for organic social media.
• Confidence producing high-quality branded graphics using Canva, Adobe Creative Suite or similar.
• Strong copywriting and proofreading skills.
• Excellent accuracy and attention to detail.
• Strong organisation and time-management skills.
• The ability to interpret a brief and turn it into polished marketing content.
• Confidence working collaboratively with colleagues, customers and external stakeholders.
• A creative mindset and strong eye for effective content.

Experience within financial services, automotive or another regulated industry would be beneficial but is not essential.

Marketing Skills & Tools

You will have practical experience across:

• Email marketing — creating, building, testing and scheduling email campaigns and customer communications.
• Organic social media — creating platform-appropriate copy, graphics and content.
• Graphic design — producing high-quality branded marketing assets using Canva, Adobe Creative Suite or similar.
• Copywriting — writing clear, engaging and accurate marketing copy across different channels.
• Content creation — producing campaign assets, customer stories, case studies and supporting marketing materials.
• Email platforms — experience using HubSpot, Mailchimp or another email marketing platform.
• Brand consistency — applying established brand guidelines across different formats and channels.
• AI tools — confidently using AI tools to support content creation, ideation and day-to-day efficiency.

Experience with basic video editing, short-form video creation or CMS platforms would be advantageous but is not essential.

Role Positioning

The Content Executive is a hands-on role within Charles & Dean’s in-house marketing team, supporting the creation and delivery of content across a broad range of marketing activity.

The role is suited to a capable and confident marketing all-rounder who can work independently from a clear brief, manage their own workload and take responsibility for delivering high-quality work across email, social and design.

You’ll be joining a growing and ambitious business, so we’re looking for someone who is proactive, comfortable working at pace and confident in taking ownership of their day-to-day work.

Join the ambitious team at Charles & Dean, a leading commercial finance brokerage headquartered in Stamford, Lincolnshire. Recognised as the Best Employer (2022) in our industry, we are dedicated to providing innovative finance solutions while fostering a dynamic and growth-oriented environment.

Responsibilities Include:

As a Sales Development Representative in our Business Finance team, you will play a crucial role in connecting UK businesses with the right funding solutions. Your responsibilities will include outreach efforts such as prospecting, qualifying leads, and promoting Charles & Dean’s panel of lenders and range of unsecured lending products. You’ll be the first point of contact for businesses exploring funding options, creating a strong first impression and helping to guide them on their journey.

You will support our fast-growing team by:

• Playing a vital role in outbound sales & marketing activities
• Supporting Business Finance Specialists and senior colleagues
• Prospecting, qualifying leads, and engaging with business owners and decision-makers
• Leading the initial stages of a sales pipeline
• Maintaining accurate CRM records and Marketplace platform data
• Creating a strong first impression of Charles & Dean’s brand and values

The Candidate:

• Strong verbal & written communication skills
• Evident ambition and motivation to build a career in finance
• Aptitude for customer service and relationship-building
• Computer literacy and attention to detail
• Ability to work efficiently under pressure

Why Charles & Dean?

• Private Healthcare through Vitality
• Access to Spill Mental Health Support
• Access to Octopus Money Financial Advice
• Enhanced Sick Pay
• Cycle to Work Scheme
• Company Pension
• Referral Programme
• Company Events
• Free Parking
• 22 days Annual Leave, plus Birthday Day Off and 1 x Wellness Day per Quarter

This vacancy applies to either our office in Shoreditch, London or our headquarters in Stamford, Lincolnshire.

As we are regulated by the Financial Conduct Authority, you must be comfortable in ensuring you are compliant with all company and regulatory policies and procedures. You must maintain accurate customer records to support our ongoing CRM strategy.

Join the ambitious team at Charles & Dean, a leading commercial finance brokerage headquartered in Stamford, Lincolnshire. Recognised as the Best Employer (2022) in our industry, we are dedicated to providing innovative finance solutions while fostering a dynamic and growth-oriented environment.

Responsibilities Include:

As a Finance Specialist in our Business Finance team, you will be responsible for helping SMEs access unsecured funding solutions to support their growth and working capital needs. You will proactively manage relationships with new and existing clients, introducers and partners, ensuring every interaction reflects Charles & Dean’s values and high standards.

You will be driven to learn about all aspects of unsecured commercial lending, while using the appropriate systems to support our busy team by:

• Proactively managing relationships with new and existing clients, introducers, and partners
• Guiding SMEs through the unsecured lending process
• Identifying funding opportunities for growth projects, working capital, refinancing, and cashflow support
• Leveraging our Marketplace platform to match businesses with the most suitable lenders
• Delivering consistently high standards of client service and ensuring FCA compliance
• Reporting KPIs and contributing to the strategic growth of the Business Finance team

The Candidate:

• Minimum 1 year of experience in an SME finance brokerage
• Excellent relationship management and negotiation skills
• Strong commercial awareness and ability to tailor funding solutions
• Communication skills (verbal & written) with confidence liaising with business owners and decision-makers
• Computer literacy and ability to work under pressure with attention to detail
• Commitment to Charles & Dean values and standards

Why Charles & Dean?

• Private Healthcare through Vitality
• Access to Spill Mental Health Support
• Access to Octopus Money Financial Advice
• Enhanced Sick Pay
• Cycle to Work Scheme
• Company Pension
• Referral Programme
• Company Events
• Free Parking
• 22 days Annual Leave, plus Birthday Day Off and 1 x Wellness Day per Quarter

This vacancy applies to either our office in Shoreditch, London or our headquarters in Stamford, Lincolnshire.

As we are regulated by the Financial Conduct Authority, you must be comfortable in ensuring you are compliant with all company and regulatory policies and procedures. You must maintain accurate customer records to support our ongoing CRM strategy.

Responsibilities Include:

You will be responsible for outreach efforts including prospecting, qualifying leads and promoting Charles & Dean’s panel of lenders and available finance products. Sales Development Representatives are tasked with interacting with customers at the beginning of their C&D journey, creating a vital first impression for our brand and speaking with individuals from a variety of industries. 

You will support our busy team by:

• Playing a Vital Role in Outbound Sales & Marketing Activities
• Working Closely with Finance Specialists, Account Managers, Senior Account Managers & Heads of Departments
• Networking
• Finding & Initiating Contact with Potential Customers
• Qualifying Leads from Marketing Campaigns as Sales Opportunities
• Leading Initial Stages of a Sales Pipeline
• Maintaining & Developing our CRM System

Individuals with the initiative to understand clients on a granular level and follow guidance from team members will excel in this position.

The Candidate:

• Communication Skills (Verbal & Written)
• Evident Ambition
• Aptitude for Customer Service
• Commitment to Charles & Dean Values
• Computer Literacy
• Ability to Work Efficiently Under Pressure
• Strong Eye for Detail

Why Charles & Dean?

• Private Healthcare through Vitality
• Access to Spill Mental Health Support
• Access to Octopus Money Financial Advice
• Enhanced Sick Pay
• Cycle to Work Scheme
• Company Pension
• Referral Programme
• Company Events
• Free Parking
• 22 days Annual Leave, plus Birthday Day Off and 1 x Wellness Day per Quarter

This vacancy applies to either our office in Shoreditch, London or our headquarters in Stamford, Lincolnshire.

As we are regulated by the Financial Conduct Authority, you must be comfortable in ensuring you are compliant with all company and regulatory policies and procedures. You must maintain accurate customer records to support our ongoing CRM strategy.

Join the ambitious team at Charles & Dean, a leading automotive and commercial finance brokerage headquartered in Stamford, Lincolnshire. Recognised as the 'Best Employer (2022)' in our industry, we are dedicated to providing innovative finance solutions while fostering a dynamic and growth-oriented environment. 

Responsibilities Include:

You will take a proactive role in maintaining and developing relationships with new and existing customers, in addition to introducers, following our sales process and taking care to ensure documentation is in line with FCA and company regulations. 

You will be extremely driven to learn about all aspects of the industry, concentrating on asset finance, and will use the appropriate systems to support our busy team by:

• Managing Client Expectation
• Reporting Agreed KPIs To Management
• Developing Understanding of C&D Processes
• Exploring Industry Sectors (Engineering, Construction, Agriculture etc.)​

Previous experience in Sales is advantageous, but not essential, as full training and support will be provided. To be eligible, you must be confident, hard-working, number driven and comfortable speaking to potential customers in person and over the phone, going above and beyond your core role.

The Candidate:

• Communication Skills (Verbal & Written)
• Evident Ambition
• Aptitude for Customer Service
• Commitment to Charles & Dean Values
• Computer Literacy
• Ability to Work Efficiently Under Pressure
• Strong Eye for Detail
• Full UK Driving Licence

Why Charles & Dean?

• Private Healthcare through Vitality
• Access to Spill Mental Health Support
• Access to Octopus Money Financial Advice
• Enhanced Sick Pay
• Cycle to Work Scheme
• Company Pension
• Referral Programme
• Company Events
• Free Parking
• 22 days Annual Leave, plus Birthday Day Off and 1 x Wellness Day per Quarter

This vacancy applies to either our office in Shoreditch, London or our headquarters in Stamford, Lincolnshire.

As we are regulated by the Financial Conduct Authority, you must be comfortable in ensuring you are compliant with all company and regulatory policies and procedures. You must maintain accurate customer records to support our ongoing CRM strategy.

Join the ambitious team at Charles & Dean, a leading automotive and commercial finance brokerage headquartered in Stamford, Lincolnshire. Recognised as the 'Best Employer (2022)' in our industry, we are dedicated to providing innovative finance solutions while fostering a dynamic and growth-oriented environment. 

Responsibilities Include:

• Acting as the main point of contact between customers, suppliers and lenders throughout the document processing and payout stages
• Building and nurturing strong client relationships to uphold our ‘Excellent’ Trustpilot rating
• Working closely with the sales team to ensure client needs and timescales are understood and met
• Creating, preparing and submitting documentation accurately, efficiently and in line with company and regulatory procedures
• Addressing and resolving client concerns quickly while maintaining a professional, positive experience
• Proactively engaging with clients and lenders, requesting updates and anticipating future needs
• Collaborating with lenders and sharing best practices to drive efficiency
• Managing multiple clients and deals simultaneously with accuracy and organisation
• Keeping the CRM system (Salesforce) accurate and up-to-date at all times
• Handling phone and email communications professionally and in a timely manner
• Taking ownership of compliance responsibilities
• Working collaboratively across departments to deliver a first-class client journey

The Candidate:

• Strong written and verbal communication skills, with the ability to build rapport with clients, lenders and brokers
• Proven problem-solving skills to address and resolve concerns effectively
• A genuine, customer-focused approach and desire to help clients achieve their goals
• Excellent organisation and time-management skills
• Great attention to detail and accuracy in documentation
• Calm, professional and diplomatic when handling client queries
• Typically 2–3 years’ experience in a client-facing role, ideally in sales or customer service

Why Charles & Dean?

• Private Healthcare through Vitality
• Access to Spill Mental Health Support
• Access to Octopus Money Financial Advice
• Enhanced Sick Pay
• Cycle to Work Scheme
• Company Pension
• Referral Programme
• Company Events
• Free Parking
• 22 days Annual Leave, plus Birthday Day Off and 1 x Wellness Day per Quarter

This vacancy applies to either our office in Shoreditch, London or our headquarters in Stamford, Lincolnshire.

As we are regulated by the Financial Conduct Authority, you must be comfortable in ensuring you are compliant with all company and regulatory policies and procedures. You must maintain accurate customer records to support our ongoing CRM strategy.

Responsibilities Include:

The C&D Academy extends across various departments and members will spend a total of 12 months enjoying aspects of Sales, Operations, Marketing and Compliance. With regular training activities and workshops to participate in, the Academy becomes a fantastic stepping stone to grow and develop into becoming an influential and successful member of the team, ensuring you’ll make a meaningful contribution to Charles & Dean from the very beginning.

Previous experience is not necessary as you will be on a structured development programme. All that we require from you is commitment, passion and tenacity in abundance.

The Academy Offers:

• A comprehensive introduction to the world of financial services.
• An opportunity to obtain industry-recognised qualifications.
• The chance to develop your professional network and learn from the best in the business.
• Equipping you with the technical and practical skills to take your career in any direction.
• Upon successful completion of the program, you may be offered a full-time position.

Why Charles & Dean?

• Private Healthcare through Vitality
• Access to Spill Mental Health Support
• Access to Octopus Money Financial Advice
• Enhanced Sick Pay
• Cycle to Work Scheme
• Company Pension
• Referral Programme
• Company Events
• Free Parking
• 22 days Annual Leave, plus Birthday Day Off and 1 x Wellness Day per Quarter

This vacancy applies to both our office in Shoreditch, London and our headquarters, located just outside of Stamford, Lincolnshire.

As we are regulated by the Financial Conduct Authority, you must be comfortable in ensuring you are compliant with all company and regulatory policies and procedures. You must maintain accurate customer records to support our ongoing CRM strategy.

Responsibilities Include:

The role will involve assisting team members to manage their workload by undertaking administration tasks whilst learning on the job.

​Work Experience individuals and will be based at our headquarters just outside of Stamford, Lincolnshire, working Monday - Friday.